As companions to our greeting cards, American Greetings Corporation produces envelopes for inclusion with each card, and various point-of-sale marketing materials. It was in these component operations at Osceola, AR that we first welcomed Quantum as a key supplier. In short order, our concern with color consistency and excess waste were eliminated. Quantum quickly demonstrated they would provide more than ink, they provided solutions. They are attentive to our every need and very timely in every response. They have provided educational sessions for our Associates so our understanding of the science of color is now much broader. Seeing this great impact on our Osceola operation, we expanded the presence of Quantum to include similar operations at our Bardstown, KY plant. We continue to invite Quantum in to help resolve problems in new areas. We want that superior service across a wider swath of our operations. The operations at American Greetings, touched by Quantum, are improved. In our constant quest to provide a superior product to our own customers, we found that superior business partner in Quantum. We are better for having formed this relationship. The staff at Quantum makes my staff feel as though they are the only customers Quantum has to serve. We tried bigger suppliers, now we have the best. It has become cliché to call your suppliers, “partners”, but that is truly what we have in Quantum.

We at U.S. Display group are customer focused and aim to meet or exceed our customers’ expectations. We also demand that our suppliers do the same. The picture was very clear from the moment we began meetings with Quantum Ink that we were of like minds. We needed an ink supplier to aid us with our customers’ demands of meeting color objectives and to be able to replicate those expectations every time. We were at a crossroads and needed someone to continue for a continued adventure. Quantum Ink brought a sense of urgency that was long overdue. It was refreshing to deal with a company that not only talked the talk but walked the walk. Quantum was instrumental in the addition of a computer monitored ink kitchen that gave us at U.S. Display Group the replication we needed. They also made the base color transition seamless. For the beginning weeks of switching to Quantum, they had personnel on site to help in the transition and train operators. Their customer service is exactly what we wanted and expected. Quantum Ink’s difference in printing was immediate. Obstacles we dealt with in the past suddenly went away. The colors were stronger and the ability to transform the corrugated material into a stunning point of purchase display through printing was no longer a burden. The mileage achieved with the ink is significantly greater, the ability to go on press with little to no color adjustment is much better, and the amount of issues in the press due to ink has diminished. Our set-up and make-ready times were immediately reduced. Quantum Ink’s staff is knowledgeable, considerate, and makes your needs their needs. They are always available and can make changes remotely if necessary. We are on first name basis and never hesitate to call. Their lab is quick to deliver what is needed. We at U.S. Display group are happy to have a partner like Quantum Ink.

Quantum has been a strategic supplier / partner to Infinium for two years. Infinium serves a very niche market – high end 10-color, wide-web flexible packaging. There are only a few wide (60″+) flexible converters printing primarily water base inks on films. If you add in the 150+ line screen range, that list is shorter. We needed a partner to understand our equipment, our markets, and our wide array of substrates. The multinational ink suppliers make series of inks for you to choose from. We needed custom blends specifically for our equipment, processes and markets. Making an off-the-shelf ink work, versus having an ink customized for specific applications, is the difference in an efficient printer, and being just another converter. The Quantum team has worked intimately with our tech group, pre-press and plate suppliers, and with our substrate vendors, as an intricate part of our team assisting our converting operations. We regularly print in the 1000 to 1200 fpm range running a mix of surface printed PE, paper and paper laminations, liner board, reverse printed Nylon, OPP, PET and custom high barrier films. Quantum and their technical team have supported us from the press room to training, working with our customers and have always come through for us. Without hesitation, Quantum has been the best strategic ink vendor I have worked with in my 20 years in converting.

In order to be competitive and successful in the printing industry today, you must provide top quality work at the lowest cost with superior customer service. To achieve this, you need a supplier who has the same values, and that’s what I have found with Quantum Ink. With Quantum Ink, I always receive high quality inks at a competitive price, and their customer service is incredible. From their technical expertise to their devoted sales team, Quantum Ink has helped me achieve a level of quality and customer satisfaction that no other ink company could match.

I’ve been in the printing business for more than 40 years, and have used many different ink companies and products – from solvent inks containing lead, to environmentally friendly water-based inks. When I stumbled onto Quantum Ink, it didn’t take long to discover that this company actually cares about the customer and is willing to do whatever is needed to satisfy our needs. The dedicated team at Quantum came into our plant. They spent weeks working on the floor and training our press personnel on how to convert from solvent to water-based inks. The task was not an easy one as our equipment was older and without corona treaters. The team reformulated their inks to run on our presses until upgrades were completed. No other company was willing to do that. We tried for years with large companies to convert our system and become a more environmentally friendly manufacturer. Now, because of Quantum Ink and its highly trained team, we have successfully made that conversion. Quantum Ink may be small in size, but it certainly makes up for it through service and quality. President Daniel R. Bland, Sr. has mentioned to me that, “Quantum is only happy when the customer is happy.” I highly recommend any printing house to give Quantum a call, an opportunity. You have absolutely nothing to lose, but a great deal to gain. I’m glad that I made that one phone call. It changed how we do business today!